Pricing & Fees Reference
The WebFormafy plan ladder, enforceable allowances, capacity add-ons, and transaction-fee rules.
Looking for the shorter buyer comparison? View public pricing.
Two ways to launch, two different cost layers
WebFormafy remains open to self-service customers. Creating a profile and building your own intake or workflow does not require a SkyGrid project.
- WebFormafy platform: subscriptions, add-ons, usage limits, and configured platform fees are listed on this page and in checkout.
- SkyGrid implementation: discovery, design, setup, migration, testing, and launch assistance are quoted separately in a written project scope.
- Payment processing: processor charges belong to the merchant's agreement with the selected provider and are separate from both layers above.
Learn about SkyGrid services or continue below to compare self-service WebFormafy plans.
Optional SkyGrid professional services
SkyGrid services are not required to use WebFormafy and are not recurring platform add-ons. The amounts below are public planning prices; a written review or proposal confirms final scope, deliverables, access, timing, and payment terms.
| Service path | Planning price | Best fit | Typical outcome |
|---|---|---|---|
| Website & Workflow Review | ¤195 one time | The right next step is unclear | Current-state review, written priorities, and a recommended path. Credited toward an approved project started within 30 days. |
| Connect | From ¤750 | An existing website needs a focused WebFormafy connection | One website path and one workflow connected, lightly aligned, and tested. |
| Improve | From ¤2,500 | The foundation works but the customer path has gaps | Priority website, copy, workflow, migration, analytics, and launch improvements. |
| Transform | From ¤5,000 | The current website or operating path no longer fits | A scoped redesign or rebuild around the agreed business outcome. |
| SkyGrid Care | From ¤299/month | The business wants reserved post-launch capacity | Defined website updates, workflow refinements, reporting review, and ongoing improvements. |
Request a Website & Workflow Review. WebFormafy subscriptions, payment-processor charges, hosting or vendor costs, and SkyGrid project fees remain separate unless a written proposal explicitly says otherwise.
SkyGrid managed-customer benefit
Customers with an active qualifying SkyGrid website management or Care agreement may receive 10% off the core recurring WebFormafy plan. The benefit applies to both monthly and annual plan billing for as long as the qualifying agreement remains active.
- The discount applies to the eligible core plan only.
- Add-ons, transaction fees, payment-processor fees, third-party costs, and SkyGrid professional services remain at standard pricing.
- The benefit cannot be combined with another plan promotion.
- When the qualifying agreement ends, standard plan pricing resumes beginning with the next renewal.
- This is an ongoing conditional benefit, not a two-month free trial.
Eligibility is recorded on the customer account and confirmed in checkout before payment.
Subscription billing
- Prices are shown in U.S. dollars before any tax that may apply to the subscription purchase.
- Paid plans renew monthly or annually until cancelled. Annual pricing charges for ten months and provides twelve months of access.
- Capacity add-ons follow the plan's monthly or annual billing cadence.
- Limits are evaluated against the active plan plus active add-ons. The Usage & Limits page shows the current account's effective usage.
What the plan terms mean
WebFormAfY prices the business outcome, not every technical page used to produce it.
- Basic form: one standalone contact, intake, quote request, consultation request, registration, survey, application, or upload form. A business can use different forms for different customer needs.
- Connected selling or booking workflow: one live customer path centered on a menu, offer, booking, deposit, or checkout experience. Its selection, payment, confirmation, and fulfillment steps count as one connected workflow even when the application creates several technical items. If the path also creates a standalone intake form, that form uses one of the plan's basic-form allowances.
- Customer record: one accepted basic-form submission or one menu/order record. Test and draft submissions do not count. The allowance resets each calendar month.
- Submissions and orders per month: product-specific safety limits shown in the detailed comparison. Both the product-specific limit and the combined customer-record limit apply; the first one reached pauses new activity.
- Total submissions: the plan's retained basic-form submission safeguard across time. Export or remove records according to your retention needs before reaching it.
- Included users: the account owner plus the listed number of collaborators who can help manage forms, orders, or fulfillment.
- Storage: the account's total retained upload, image, and attachment capacity. Per file is the largest individual upload; a form field can still be configured with a smaller limit.
- Custom business branding: paid branding controls. When it is not included, the experience keeps standard WebFormAfY branding.
- Data export: downloadable copies of supported submissions, orders, or operating data for reporting and portability.
- Analytics: plan-gated dashboards and performance summaries. Analytics do not increase record capacity.
- Webhooks: automated outbound event messages to another system. URL and monthly delivery limits are listed separately; delivery logs and custom headers are higher-tier controls.
- Advanced notifications: expanded operating alerts beyond the standard in-product experience. Notification access does not guarantee delivery by a third-party email, text, or chat provider.
- Priority support: prioritized help routing. It is not custom implementation work or a guaranteed emergency response time unless a written agreement says so.
Active plans
| Plan | Price | Basic & review forms | Connected workflows | Customer records/mo | Team & storage | Included capabilities |
|---|---|---|---|---|---|---|
| Free Build the everyday forms a small business needs before paying for a live selling workflow. |
Free | 3 | Not included | 250 |
1 included users 250 MB storage; 10 MB per file |
No exports · WebFormAfY branding · Limited analytics · No webhooks · Standard support |
| Launch Launch one connected selling or booking workflow, plus the forms needed around it. |
¤29.00/mo ¤290.00/yr |
10 | 1 | 1,000 |
2 included users 2 GB storage; 25 MB per file |
Exports · WebFormAfY branding · Workflow analytics · No webhooks · Standard support |
| Business Operate several customer paths with custom branding, automation, and fulfillment tools. |
¤59.00/mo ¤590.00/yr |
30 | 5 | 5,000 |
5 included users 10 GB storage; 50 MB per file |
Exports · Custom business branding · Workflow analytics · 2 webhooks · Standard support |
| Team For busier weekly operations with teams, automations, and priority help. |
¤119.00/mo ¤1,190.00/yr |
100 | 20 | 20,000 |
15 included users 50 GB storage; 50 MB per file |
Exports · Custom business branding · Workflow analytics · 8 webhooks · Priority support |
| Scale For high-volume teams that need larger limits and special support paths. |
From ¤249.00/mo Custom quote |
250 | 100 | 75,000 |
31 included users 100 GB storage; 50 MB per file |
Exports · Custom business branding · Workflow analytics · 25 webhooks · Priority support |
Create a free account to start building, or explore SkyGrid implementation.
Active add-ons
Add-ons are incorporated as a pressure-release valve for paid recurring plans—not as a substitute for the plan ladder. Each add-on can be active once. If a business needs several boosts, the next plan will usually provide better value and more capabilities.
- Good use: a temporary record spike, one extra connected workflow, a little more storage, or five additional collaborators.
- Upgrade instead: when the business needs multiple kinds of extra capacity, branding, automation, priority support, or meaningfully higher ongoing volume.
- Eligibility: add-ons require Launch, Business, Team, or another paid recurring plan. They are not sold on Free.
| Add-on | Monthly | Annual | What it changes |
|---|---|---|---|
| Basic Forms +5 | ¤5.00/mo | ¤50.00/yr | Adds five standalone contact, intake, quote, consultation, registration, survey, or upload forms. |
| Customer Records +1,000 | ¤10.00/mo | ¤100.00/yr | Adds 1,000 combined form submissions and menu orders per month. |
| Storage +10 GB | ¤10.00/mo | ¤100.00/yr | Adds 10 GB of upload, image, and attachment storage. |
| Connected Workflow +1 | ¤15.00/mo | ¤150.00/yr | Adds one connected selling or booking workflow, including its live menu, offer, or checkout path. |
| Team Users +5 | ¤15.00/mo | ¤150.00/yr | Adds five collaborator seats for shared workflow and fulfillment work. |
WebFormafy transaction fees
| Workflow | Current configured platform fee | How it is calculated |
|---|---|---|
| Regular menu/storefront orders through Stripe Connect | 0% | The configured rate is applied by connected checkout to the amount due now after excluding tax and tip, never below zero. At 0%, WebFormafy takes no application fee. |
| Regular forms and review collection | No per-submission platform fee | Plan limits still apply. A form download is submission-gated unless the customer is routed through a paid menu workflow. |
Stripe can deduct its own processing and provider fees separately from the WebFormafy platform fee.
Other amounts customers or businesses may see
- Payment processing: Stripe can charge processing, dispute, refund, cross-border, currency-conversion, instant-payout, or optional-service fees under the merchant's Stripe agreement.
- Connection level: Stripe Connect is the integrated card and eligible-wallet path for the initial launch. The business's verified Stripe account controls settlement.
- Tax: the menu owner can disable collection, configure a manual percentage, or enable jurisdiction-based Stripe Tax calculation. Automatic calculation records the seller's connected-account tax transaction after full payment and reverses it after a full refund. The business must still configure registrations and remains responsible for filing and remittance.
- Tips: optional customer gratuity, bounded by configured minimum and maximum percentages. A tip is not a WebFormafy fee.
- Shipping: a flat amount or carrier-derived amount. Carrier labels, adjustments, insurance, pickup, and address-correction costs belong to the seller's carrier relationship.
- Discounts: coupons and automatic sales reduce eligible totals. They are not fees.
- Deposits and balances: a deposit is part of the order total collected now; the balance is the unpaid remainder. Neither is an added fee.
- Refunds and disputes: order refunds do not guarantee that Stripe returns its original processing or dispute fees.
Verify current processor pricing
Provider rates vary by country, method, account, and negotiated agreement and can change independently of WebFormafy. Check the provider before quoting a net payout:
Worked examples
$100 regular menu order
At the current 0% menu platform rate, the WebFormafy platform fee is ¤0.00. The provider can still deduct its processing fee, and tax, tip, shipping, and discounts change the customer total independently.
$200 order with a 25% deposit
The customer pays $50 now and the order records a $150 balance due, before considering how tax, tip, shipping, or discounts affect the configured total. The $50 is a partial payment, not an added $50 charge.
If a price or charge looks wrong
- Confirm the signed-in workspace, plan, billing cadence, add-ons, and effective date.
- Compare the final provider checkout or receipt with Subscription History and the applicable order payment ledger.
- Separate subscription charges from payment processing, tax, tips, shipping, refunds, disputes, and carrier adjustments.
- Do not pay or refund a second time until the existing provider transaction is reconciled.
Still need help?
Search the Help home first. If the problem remains, open a support ticket and include the page or feature, workspace and workflow name, record or event ID, approximate time with timezone, what you expected, what happened, and the safe steps that reproduce it.
Attach only redacted evidence. Never include passwords, one-time codes, recovery codes, API keys, OAuth tokens, webhook secrets, full payment-card data, or an unnecessary customer-data export.
Documentation owner: Billing and commerce · Last verified: November 3, 2026.